Murchison-Hume Reviews

Murchison-Hume offers a variety of home cleaning and personal care products with prices that reflect their commitment to quality and sustainability. For example, their All-Purpose Cleaner is priced at $14.00, but is often available for $10.50 on sale. The Superlative Hand Soap has a regular price of $28.00, with sale prices dropping to $21.00. They also offer refills and bundles, such as the Heirloom Dish Soap Refill for $20.00, reduced to $15.00 on sale, and the Garment Care Gift Box marked down from $60.00 to $50.00. These prices are indicative of the brand's approach to providing eco-friendly options at competitive prices, making it easier for customers to choose products that are better for their homes and the planet.

Murchison-Hume accepts various payment methods for purchases made on their website. Customers agree to pay all fees charged to their account based on the company's fees, charges, and billing terms as shown on the payment page upon their first subscription purchase. This includes any applicable sales and use taxes and shipping and handling fees that may apply based on the provided shipping address. All payments are made in advance, prior to shipping the products. If a payment is not made on time or if the payment method cannot be charged for any reason, Murchison-Hume reserves the right to either suspend or terminate the subscription. All transactions are conducted in US dollars. It's also noted that Murchison-Hume and its third-party payment service provider may receive updated payment method information from the customer's credit card or payment method issuer. The distribution of updated payment method information is at the sole election of the credit card or payment method issuer, and neither Murchison-Hume nor its third-party payment service provider is responsible for the distribution of this information.

Murchison-Hume's return policy allows for returns of unused items in their original packaging with a proof of purchase. If a customer receives a damaged, defective, or wrong item, they should contact customer care with photographs of the issue. However, the original shipping costs are non-refundable, and items purchased from retailers must be returned to the retailer, not Murchison-Hume directly. The policy lasts for 30 days post-purchase. As for the shipping policy, orders are shipped via DHL Express International services, and while delivery is generally within 2-8 business days, customers are responsible for any import duties, VAT, tariffs, or customs fees upon delivery. For international orders that are returned, shipping and handling charges are not refunded, and no refunds are issued for orders that are lost or destroyed. Domestic orders cannot be changed or canceled once placed, and customers are required to receive the order. If an attempt to change the address is needed, customers should contact Murchison-Hume immediately.

For Murchison-Hume products, shipping costs vary depending on the destination and weight of the order. International shipping rates are calculated during checkout, based on the total weight and the destination's postal code. Orders are generally shipped via DHL Express International services to most locations, with delivery typically made within 2-8 business days, pending customs clearance. It's important to note that the shipping charge does not include import duties, VAT, tariffs, or any other fees charged by the carrier for customs clearance, which are the responsibility of the customer upon delivery. Occasionally, there are promotions for free shipping on all orders for a limited time, allowing customers to save on additional shipping costs.